Guest needing a quiet space can visit the Guest Relations Booth at Gate 2 to request access to the room. United Center also offers a sensory room, a therapeutic space with a variety of equipment that provide a calming peaceful environment for guest with sensory needs. Sensory bags include noise canceling headphones, fidget tools, verbal cue cards, and weighted lap pads.
United Center staff has been trained by medical professionals on recognizing guests with sensory needs and how to properly handle a sensory overload situation.Īdditionally, the arena has sensory bags available for guests to check out at Guest Relations Booths located inside Gates 2 and 6 on the 100 level, Section 221 and Section 325. United Center is proudly certified as a sensory inclusive venue in Chicago. Only certified service animals or service animals in-training for guests with disabilities are allowed in the arena.Īssistive listening devices (personal headsets) are available at the Guest Relations booths at Gate 2 or 6. Please provide as much information as possible when speaking with our representatives so that we can better service your needs and ensure a great experience. To purchase accessible seating, please call the United Center directly at (312) 455-4509.
Visit our Directions & Parking page for a map and more information. Vehicles displaying a current handicapped license plate or window placard are permitted to park in Lot G. Accessible parking at the United Center is located in Lot G at the southwest corner of the building.
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